Frequently Asked Questions (FAQ)



How to move the crop area?

You can simply click and drag the crop area.

On mobile, simply use your finger to move the crop area.

How to trim a video?

You can either use the ‘mark in’ and ‘mark out’ buttons to set the begin and end times based on the current time of the original video, or you can use the double slider below the ‘mark in/out’ buttons to select the begin or end of the move.

How to trim frame accurate?

To trim frame accurate (cut at a specific frame), select the trim slider and use the right/left arrow keys to move a single frame forward/backward. This allows to trim at the begin or end of a new shot.

How to resize the crop area?

Click and hold the bottom-right corner of the crop area and move the mouse to change its size. The aspect ratio of the crop area will stay fixed.

How to zoom crop?

Click and hold the bottom-right corner of the crop area and move the mouse to change its size. The aspect ratio of the crop area will stay fixed.

How to split (cut) a shot?

You can split a shot in two shots by moving the shot time slider to the position of the split. Then click the scissors button, right of the time slider, to split the shot.

Use the buttons right of the play-button to select an exact frame for the split. You can also use the right/left arrow keys to move to the next or previous frame.

How to merge shots?

Select the checkboxes at the bottom-right corner of the shot view of the shots you want to merge. A ‘merge selected shots’ button will appear in the top-left of the screen. Click this button to merge the selected shots.

You can select a range of shots by pressing and holding the SHIFT key while selecting the first and last shot checkbox.

How to add a logo, image or branding?

Click the ‘branding’ button next to the original video to upload an image to overlay on the video.

The uploaded image will be shown on a positioning area. Drag and drop the image to the required position. Change the size of the image with the size slider.

How to add subtitles?

Click the ‘subtitles’ button next to the original video to enter the subtitle editor.

Create a subtitle line by playing or seeking the video to the start, click ‘mark begin’ to mark the beginning of the subtitle line, move the video to the end and click ‘mark end’ to mark the end. Then insert the subtitle text in the text input field right of the video.

Create a new subtitle line by clicking the ‘+’ button below existing subtitle lines.

How to create a landscape video out of a vertical or square video?

Upload your vertical video. Select the ‘Horizontal’ tab below the original video. Adjust (move and resize) the horizontal crop areas, then click the ‘create horizontal’ button on top of the screen. You can now preview the landscape video. Click the ‘download HD’ button to download a high quality landscape video. 

How to remove black bars or borders (pillarbox) in my video?

Upload your video and go the tab of the output format you want (vertical, square, horizontal).
Resize the crop area (zoom) until the bars are completely removed. You can resize the crop area by click and drag the bottom-right corner of the crop area. 

What video codecs are supported?

We support all commonly used video codecs as input video. Please let us know if you encounter a video that is not supported.

The codec of our video export is h.264. This format is supported by online video hosting and social media websites. You can directly upload your result to Facebook, Instagram, YouTube and many other sites.

Please let us know if you have a need for a different export codec format.